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Bug210

Version 3, changed by jotspot_michael. 11/22/2004.   Show version history

Bug ID#: Bug210

Summary (short description): Timeout killed my edits
OS: WinXP
Browser: Internet Explorer
Bug Description: I was in the edit page window for a period of time and entered a number of changes. When I clicked Save, I was presented with the login screen, and when I logged in my changes were gone. This is basic functionality that you guys need to get to work.
Steps to Reproduce:
Your name: Michael Teper
Your wiki domain name (*.jot.com): excellenz.job.com

Comments (7)

jotspot_michael said, 11/22/2004:

Thank you for reporting this Michael. And sorry that you ran into this issue. Do you mean "more than 24 hours" by "a period of time"? If yes, then your session expired. I agree that you should not loose your changes just because you were prompted to log in. Unfortunately this is a feature that we currently do not support. But we are working on a service ("workflow") that would enable this. I will keep you posted on our progress in this matter.

For now I would recommend you to save your work if you know that you will not be able to continue your session within the next 24 hours. If you were not able to save your work, then I would recommend you to copy and paste the contents of the page you were editing last. If you already hit the Save button, then you should still be able to go back in the history of your browser. Please let me know if that should not work for you.

admin@excellenz said, 11/22/2004:

I agree that a 24-hour timeout may be long enough to make this a low priority issue. Unfortunately, in my case the period of inactivity was somewhere on the order of 40 minutes to an hour. Its possible, however, that this period straddled the midnight hour. Sounds like you may have a bug in your timeout logic.

jotspot_michael said, 11/23/2004:

Do you remember when this happened exactly? I am asking, because it is possible that we updated the server running your wiki exactly within the ~40 minutes time frame. That could also explain the session expiration. Usually we don't update servers more often than once a week. Downtime should be minimal and limited to late night hours PST. So this could have been a very unfortunate coincidence.

admin@excellenz said, 11/24/2004:

No, sorry, dont remember when exactly.

mart@stonegate.org@paycycle said, 09/21/2005:

I just had the same experience that Michael had. I was in a meeting from 11-12 on Sep 21st during which I was editing a page. At the end of the meeting I saved (11:58ish) and I got the login page. My changes during the meeting were not saved, but I now saw the "original" page prior to the meeting and edits. I used my back button to try to find my edits, but did not find a "version" of the page where the edits still existed. This made me think that the page reloaded for some reason. Confusing, I know.

I am using IE 6.0 on XP.

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